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Non-Emergency

Transportation Policy

 
 

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  • To schedule a transport, please call 412-487-0162 at least 24 hours in advance

 

  • Please provide as much advance notice as possible to insure your desired time slot is available

 

  • If Shaler EMS is unable to perform your transport because of a scheduling conflict, we will schedule your trip with another North Hills community based ambulance service

 

  • Other ambulance services may not honor your subscription for non-emergency transports

 

  • All non-emergency transportation must begin or end in a medical facility

 

  • Shaler EMS no longer provides wheelchair van and invalid coach transportation.  Patients who call our non-emergency transport number will have their transport performed by a third party.  This third party may not honor your subscription to Shaler EMS.

 

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